Please arrive 30 minutes - 15 minutes before your scheduled tour time for check in. All safety inductions start prompt at the scheduled times and cannot be delayed, late arrivals may result in loss of booking.
(Example of timing for your tour) Your 1 hour safari schedule is at 09.00am please aim to arrive no later than 08.45am. The safety induction will start at 09.00am, you will then have a practice ride and start your tour. You should be finished by 11am. We do our very best to run to a strict schedule however timings are always approximate due to group numbers or conditions.
All Jet Skis can be twin shared at no extra cost, so yes please bring a friend and share the fun!
Please wear comfortable clothing such as swim wear, shorts or t-shirt, singlet or rashie. We recommend sunglasses, however we have $5 pairs here in the office if you have an expensive pair you do not want to loose.
16 years old is the age restriction to drive your own jet ski with parental consent, a 12- 15 year old can drive a jet ski with an over 18 year old on the ski, and there is a height restriction for passengers of 1.25mtrs usually a 7 year old or above is recommended.
We are afraid not, as a commercial operation you must have a guide with you at all times on tour, we do not have the hire only option available.
2 adults with a combined weight of no more than 200kgs, 2 adults and a child can be accepted on the skis if also the combined weight is no more than 200kgs. This is for passenger comfort and safety.
We have an area where you can leave dry clothes, shoes, hats and bags. We will provide a watertight container so you can take your phone and wallet with you on tour so you can purchase a beverage on the Island.
We supply life jackets, sunscreen and a water tight container to take belongings on the ski with you.
No food or beverages are included in the cost of the tour, these items are an optional purchase.
We highly recommend making a reservation, we operate at set times due to the safety induction requirements. If there is no suitable time available on the website please do give the team a call and we will try to assist you with this.
We do not recommend customers with back, neck or join injuries to participate in jet skiing. Pregnant women are also not advised to jet ski. If you are unsure of health restrictions that may effect you please call our office and talk to the team.
We will only cancel a tour if the conditions are unsafe, in this instance we will offer a full refund or a re-schedule. Trust assured we watch the radar closely on an hourly basis as safety is our number 1 priority.
We will operate with only 1 jet ski booked so no fear of us canceling your reservation. We have up to 20 customer skis, with the largest fleet on the coast we can accommodate groups of most sizes.
You set the pace, if you want to ride full throttle the whole way please do! We operate with multiple guides to cater for all speed levels on the water.
Yes we cater for beginners to advanced riders, you will complete a full safety induction and have a practice ride on the water before commencing your tour, we are confident that with our guides vast knowledge and experience we can get anyone jet skiing :-)